Returns & Exchanges

Due to the handcrafted and made-to-order nature of our small business, we do not accept returns or cancellations after 24 hours of ordering at this time. 
We offer exchanges ONLY on items that have arrived with defects or error in craftsmanship. You must contact us within THREE (3) days of receiving your order to begin the exchange process. Send an email to with your order # in the subject line. The items will need to be mailed back to us in their original condition.
We will not offer refunds/exchanges on items due to incorrect sizing. Please be careful when reading the descriptions and select the correct sizes before checking out. 

Please double check your order - changes to charms must be made within 24 hours. 

Due to customization, all orders are final sale.

Email us with any questions or concerns! We will try to be as accommodating as possible.
As always, we thank you for your business!